Ordering and Shipping

You may order by phone, fax or email 24 hours a day, or use our Secure Order Form.

If you would like to speak with a live person the best time to reach us is between 9 AM and 6 PM Mountain time Monday through Friday.

  1. All materials guaranteed genuine unless specifically mentioned otherwise.

  2. 7 day return privilege for any reason. You must be satisfied. We have been in business since the summer of 1971 and pride ourselves in giving value for your dollar. Certified coins graded by ANACS, NGC, ICG or PCGS cannot be returned.

  3. All prices are quoted in U.S. dollars. Buyer is responsible for any bank fees.

  4. VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS are gladly accepted. Please send along all raised information, including expiration date. Please include phone number. If you are a new customer we will only ship to your billing address. It is sometimes very difficult and/or time consuming to verify overseas address. If you send along a trade reference or two, that will speed up the processing of your order.

  5. Please note our new shipping charges. Postage is extra on all orders. US ORDERS: Please add $7 to orders under $100, $9 to orders up to $300, $15 for orders up to $500, and $20 for orders over $500. ORDERS TO CANADA: please add at least $20. OVERSEAS ORDERS: Overseas orders will be sent a pro-forma invoice and will be sent via registered or priority mail international at buyer's risk. BOOKS: Postage for books is as follows: $5 for the first book and $3 for each additional book. INSURANCE: If you desire insurance that will most likely be extra. Buyer pays all shipping fees for other methods of shipment, which will be shipped at buyer's risk. For an additional fee we will gladly use USPS Express Mail or Federal Express. Both are very fast & very safe. WE DO NOT USE UPS.

  6. Preference is given to orders with payment or credit card information.

  7. Layaway plans are available, but they cannot be cancelled. We will make every effort to work with you to formulate a layaway plan.

  8. Most items are 1 of a kind, 2nd choices are appreciated and will not be used unless necessary.

  9. Serious want lists are solicited. Please send us as much information as possible concerning dates, types, condition and price range. No obligation.

  10. Digital Photos are available for most items valued over $25 via email.

  11. Phone or Fax calls are encouraged and help save disappointment. You may call 24 hours a day. If you wish to speak to a live person, best hours are 9:00 AM to 6:00 PM Mountain time Monday through Friday although on many days we are in earlier and later and on weekends. We do not accept collect phone calls. If we are not in the office, please leave a message and we will return your call as soon as possible. Please speak clearly and slowly.

  12. Please quote invoice or customer number when making payments or returns.

  13. Colorado residents must include 4.5% sales tax for items other than coins, unless you have a Colorado resale license. If you do, please send us the number for our files. Tokens, medals, banknotes and books etc. are taxable.